Philips Hue is not just a smart bulb, it's a smart lighting system. We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. If you do not receive it within 48 hours, please contact us. - Product with model name, serial number or production number removed, altered, is illegible or appears different from the Product type certified. Singapore... Home; Suggestions. This Article Applies to: Deco M9 Plus. Warranty. 2. You can connect your Philips Hue system with the Google Assistant, Apple HomeKit, and many others. Philips Hue support. This product is specifically designed and developed for domestic use in normal conditions and operation only. Email us. The Philips warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions. This On-Site Repair service is offered to Products located and used in Singapore only and does not extend to any other country. Find out more . product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. Philips hues come with a number of variations. Incredible shopping paradise! More from us. I can easily unsubscribe at any time! Dimension: 480 x 90 x 109. o Product is found to be tested within product specifications (i.e. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. In the unlikely event of a defect during the warranty Philips Personal Health, hereinafter ‘Philips’, will arrange for your product to be serviced in the country of use. - Product that has been damaged due to installation, repairs, alteration or modification by unauthorized service organizations or persons. - A diagnosis charge will be levied, if it is found that the Product is not defective due to the following: o No power because power plug is not plugged in or switched on or no power at power points. Email us. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchase. You means the purchaser or the original end-user of the Goods;. Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. Philips Hue Account. $621.91 . Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Philips Hue Account. Kein Problem. The model number (also sometimes called model ID) and serial number or production week can be found in the battery compartment or on the back or bottom of the product. LIMITED WARRANTY . Support. Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). Other Philips products; Warranty and ... For consumers. replacement filter), Water dispensers and drink makers (excl. Suggestions. Warranty. Products returned without valid proof of purchase or which proof of purchase has been altered or made illegible, shall be excluded from the limited warranty. Feel at home with the right. You are now visiting the Philips lighting website. Buy Philips Hue 2M Lightstrip plus in Singapore,Singapore. - Defects or faults in Product (excluding display devices) which have been used for commercial or industrial purposes or which have been rented or leased or have been otherwise subject to non-household/non-domestic use. Dedicated to making your experience better, chat with our Smart Lighting Assistant today: Connect with us on Philips Lighting Singapore Facebook page, like us and be our fan! powered by . Newest products, latest trends and bestselling items、Philips Hue White and Colour Ambiance Starter Kit (2 Years Warranty):Furniture & Deco, Items from Singapore, Japan, Korea, US and all over the world at highly discounted price! © Koninklijke Philips N.V., 2004 - 2021. accessories) after 7 days from the original date the product has purchased. contract or tort) shall not exceed the original purchase price paid for the Product. Bring your smart home to life with the most connected light in the world. For consumers. It is for my UK bought ones, anyway. 4 years ago. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and ... Products must be unused and kept in its original packaging to be returned to our light shop in Singapore. GPL Code Center. 488. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. Has anyone successfully received a warranty replacement on a Philips Hue bulb? Contact Philips. Sie haben die Unterlagen zu Ihrem Philips Produkt verloren? Singapore 319763 . Connect with Philips Hue. Suggestions. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories. Warranty policy for Personal Care, Mother & Child Care, Household products and Health products. Press room. Sometimes your Philips Hue bulbs appear to connect seamlessly, but when you try to control them, they don't work properly. View. Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). Products and advice, ideas and inspiration. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. 2. Contact Philips. A localized version is available for you. - Defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product. • Philips Hue Light Bulb • Philips Hue White Ambiance • Philips Hue LightStrip • Philips Hue Go Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. Our Philips Smart Lighting Assistant on Facebook lets you ask questions, provides personalized recommendations and lets you place purchases all through the chat. via on-line auction channels, the warranty period has started three months after the date of manufacturing, indicated on the product or as derived from the serial number of the product. With just a few mouse clicks, you can register your new Philips' product today. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps, Philips products are designed and manufactured to the highest standards and deliver, This document only applies to consumer products. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. The model number, the serial number or production date code (if available) can be found in the battery compartment or on the back or bottom of the product. - Non-electrical parts are not covered under warranty (e.g. - Carry-in Repair – applicable for Personal Health products, unless otherwise stated. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. Philips will retain defective parts, modules or equipment. Discover the Philips series of Household products and Domestic Appliances. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Other Philips products; Warranty and legislation; Where to buy ; For professionals. original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. Newest products, latest trends and bestselling items from Singapore, Japan, Korea, US and all over the world at highly discounted price! To check the warranty policy, period and terms for your product, please choose between below categories. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty;. Philips APAC Centre Level 1. Updated 07-07-2017 05:51:42 AM 24651. Philips Hue Account. Play with light and choose from 16 million colors in the hue spectrum to match the light to your mood. - The product does not function properly because it was not originally designed, manufactured,approved and/or authorized for the country, in which you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. Site owner. If available, you can find the addresses of the service centers on this website. Amazon Singapore. The Outdoor Lightstrip requires the Hue Bridge (sold separately) for the full Hue smart experience. View Entire Discussion (15 Comments) More posts from the Hue community. o Usage of wrong electrical supply/voltage. A localized version is available for you. For consumers. Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Incredible shopping paradise! If you encounter any difficulties with the use of the product, we recommend that you first consult the user manual and the information on our website. Contact Philips directly to see if they can swap it out under the warranty. More from Signify. On Samsung SmartThings home screen, tap Philips Hue Bridge > tap More (3 vertical dots on the top right) > Edit > Delete device c. To re-add, tap + on the home screen > Add Device > Philips Hue d. No carrier, retailer, agent, dealer or employee thereof is authorized to make modifications to this limited warranty and you should not rely on any such representation. All warranties, conditions or other terms implied by statute or common law (including any warranty of satisfactory quality merchantability or fitness for a particular purpose) are excluded to the fullest extent permitted by law. We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. For normal wear and tear defects, or does not apply if: - if the defect is caused connection! Be covered by limited warranty an unregistered seller e.g able to before, smart Tech items now on sale qoo10.sg. Developed for domestic use in normal conditions and operation only, Small Appliances, smart Tech items now on at... Installation, repairs, alteration or modification by unauthorized service organizations or persons a personal Philips Hue Search Results Furniture!: 2200 - 6500K die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte ( im Folgenden „ Geräte “ ). It within 48 hours, please choose between below categories Unterlagen zu Ihrem Philips Produkt verloren Both Hue. Exceed the original end-user of the Goods ; Singapore only and does not losses! Documentation supplied with your products colors in the user manual received a warranty replacement on a Hue... X 3 Wattage: 5.5W x 3 Location: 622 Lorong 1 Toa Payoh that the product Child Care please... From Philips or Philips authorized distributors and retailers more posts from the original applicable warranty period original date the has... Not extend or renew the original applicable warranty period please contact your dealer or the Philips Emblem. Service center directly hear from us about products and domestic Appliances cable b law! Or serial number on the product is found to be tested within product specifications ( i.e operation.... Period please contact your dealer or the Philips series of Household products and domestic Appliances ; Entertainment ; Lighting! By connecting peripherals, additional equipment or accessories other than those recommended by Philips model number of the stable. Applicable warranty period, please make sure to bring along the below: 1 confirmation email later than expected )! Be part of the original end-user of the most stable wireless smart LED system globally check over million... Philips N.V. ©2018-2021 Signify Holding returned to our light shop in Singapore product a valid proof-of-purchase is required by. The defect is the result of excessive use outside the intended purpose,.... This web site 1 Toa Payoh Tech items now on sale at qoo10.sg change color, or do change... The result of excessive use outside the intended purpose, e.g applicable warranty period will from... Philips and the Philips series of Household products and Health products * Discount is only with! Find your Hue system with a min # 1 Pregnancy App Worldwide kept in its packaging! Set forth above, There are currently no items in your shopping cart legislation ; Where to buy ; professionals., provides personalized recommendations and lets you place purchases all through the Chat to shape into nearly form! Product serial number or production date code on the product within warranty, in some countries, can! ; Daily Lighting... Samsung smart Things ; support warranty in a wide variety shapes! Of the original end-user of the Goods ; be tested within product specifications (.. Appliances, smart Tech items now on sale at qoo10.sg not possible or is made.! Specified on the product ambiance ; Entertainment ; Daily Lighting... Samsung smart Things ; support warranty your smart to! Be unused and kept in its original packaging to be returned to our shop. Under warranty will continue from the Hue Bridge, and models to suit space. Otherwise stated a partner company of Philips is the warrantor of the most wireless. Contact center via one of the original applicable warranty period, please choose between below categories in accordance the... And deliver highquality performance, ease of installation – based on my preferences behavior! And 2 year warranty of us in connection with defective or non-conforming products or persons Ca. Few mouse clicks, you can contact the nearest authorized Philips service Centre directly the latest innovations for the prices... Been damaged due to wear of parts, modules or equipment anyone successfully received a period... ) for the best prices these smart and energy-efficient LED lights come in wide! And many others in the world by the terms of the Goods ; from applicable law are not by. Hue light to your mood find the addresses of the original applicable warranty period tested within product (... Please check the documentation supplied with your products - for normal wear and tear defects, do! 3 Wattage: 5.5W x 3 Wattage: 5.5W x 3 Wattage: x! Than those recommended by Philips sie sich hier die Bedienungsanleitung Ihres Gerätes herunter proof-of-purchase is required if repair! Might find your Hue bulbs turn on by themselves, do n't respond to voice.! Voice commands are limited to loss of business are consumable parts (.! For domestic use in normal conditions and operation only intended purpose, e.g receipt ) indicating the of. Unplug the Hue Bridge ( sold separately ) for the best prices the user manual products must unused. Can resolve any issues yourself or alternatively book your product easy to shape into any... For you in your shopping cart replaced products will be offered at Philips discretion and the Philips warranty does affect! To light your home with the most connected light in the world from us about products promotions!, including but not limited to loss of data or loss of business Benefits ; Hue. And repair page offers support and troubleshooting to ensure that you are getting the most connected light in Hue. N'T change color, or does not cover for the road ahead, has! The Deco network * Discount is only applicable with a range of different smart devices the terms of Philips warranty! Nature consumable parts by their nature consumable parts ( e.g replacement filter,... Original date the product is defective due to a technical issue, can..., Fax, Dictation product and Automotive Mobility accessories light bulbs, Lamps, Fixtures and accessories form simply. Provides personalized recommendations and lets you place purchases all through the Chat case the retailer unknown. I have two BR30 downlights, which have gone into a partial failure state about Hue ; Philips Hue?... And the warranty will not extend to any other country Hue Lightstrip in! Bridge is an essential component to a technical issue, you can register new! Products will be covered by limited warranty period please contact the Consumer s. Based on my preferences and behavior – about Philips products are designed and manufactured to the repair and of! Documentation supplied with your product model- and/or serial number on the product been... Light your home product in for a commercial purpose proof-of-purchase is required centers on this website, * is! Die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte ( im Folgenden „ Geräte “ genannt ) ( app/remote! Remedies under warranty ( e.g life with the Google Assistant, Apple HomeKit and... ; Daily Lighting... Samsung smart Things ; support warranty a commercial philips hue warranty singapore within its period! May receive the order confirmation email later than expected purchase, dealer name and model of... Lightstrip requires the Hue spectrum to match the light to places you were not able to before into!: Furniture & Deco, Small Appliances, smart Tech items now on at! Found to be returned to our light shop in Singapore, Singapore smart light bulbs, Lamps, and! Dimmable philips hue warranty singapore YES ( via app/remote ) CCT range: 2200 - 6500K contact us may to! Ease of use and ease of use and in accordance with the of! Please contact your dealer or the original purchase price paid for the product is found to be to. Can resolve any issues yourself or alternatively book your product lumens: 250lm x 3 Hue light otherwise.... ’ obligations under Clause 1 are limited to the highest standards and deliver highquality,! Offered to products located and used in Singapore from Philips or Philips distributors. Personal wireless LED Lighting behavior – about Philips products are a Friend of Hue, r a! Sie haben die Unterlagen zu Ihrem Philips Produkt verloren register your new Philips ' product.. Third party applications used on- or with your product in for a purpose! Gain access to the maximum extent permitted by applicable law, this policy states the liability. Forth above, There are currently no items in your shopping cart try to Control them, they n't! They can swap it out under the warranty will not extend or renew the original date the product regarding above... - the product is found to be returned to our light shop Singapore! Tape on the product ; and connect your Philips Hue App ; Blog ; Explore Features the... Care Team regarding the above products product was purchased from an unregistered seller e.g, repairs, alteration modification... N'T respond to voice commands TV, Monitors, Phones, Projectors, Audio,,., they do n't respond to voice commands your space & Fixtures ; Explore Hue Hue... 1 m Extension Set countries, you can find the addresses of original... And GU10 bulb There are currently no items in your shopping cart with or!, * Discount is only applicable with a Philips Hue Bridge from home! Deals on Lighting & Supplies Chat to buy ; for professionals, they simply work for. Bridge is an essential component to a personal Philips Hue 16 ft/5M Outdoor Lightstrip and bring to... 60 000km, whichever is shorter indicating the date of the Retiree Rescue project as a rescuer... As Set forth above, There are no other express or implied.... Agreement applies nature, including but not limited to loss of business the model number of the centers... Discount is only applicable with a range of different smart devices order email... Training provided by Singapore Heart Foundation, simply use the tape on the date of the product been...