Schedule Service Online. GE Appliance Service 1-800-GECares (1-800-432-2737) Monday–Friday: 7 a.m.–10 p.m. Check the following if your GE refrigerator is not cooling but freezer is cold: Evaporator Fan. To do this, unplug the fridge and pull it out. GE Freezer OK but refrigerator not cooling. Of course, the number one reason your fridge won’t cool normally is frozen … If the coils remain frosted, airflow to the refrigerator can be restricted, resulting in a GE refrigerator not cooling but freezer is fine. Clearance requirements may vary model to model. The condenser coils are usually located under the refrigerator. In general, at least 1 inch of clearance is required on each side, top and back of the refrigerator. s.events = "event16"; s.channel = "Service_Support"; Push the refrigerator’s plug fully into the household outlet. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. Some models of GE refrigerators have more than one motor. 02 - Evaporator Fan Motor After getting the power back, my refrigerator seemed to work for about 12 hours but then stopped generating cool air. If there is a noise from the motor of the fan or the blades are difficult to turn, then the motor is faulty. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. Additionally, if the motor is unusually noisy, replace it. Please consult your owner’s user manual for specific requirements. Your refrigerator may not cool normally if installed outside of these temperature ranges. If your GE refrigerator is not cooling consistently but everything else seems to work, such as the the lights inside are on then it may very well be an issue with the main controller board problem. I have a GE side by side, model GSL25JFPDBS, purchased late 2005. BLACK FRIDAY SALE! Verify that the refrigerator has proper air clearance. // Image call by Glennis Coils Iced Up. If the start capacitor isn’t working, the compressor may not start. Adjusting the temperature on dual control models: Adjusting the temperature on set point models: Adjusting the temperature on knob models: Adjusting the temperature on single temperature models: For Actual Temperature Readout Models, adjust your temperature control by one degree lower for a lower temperature setting. Check the following: For Dial or Digital Readout Models, adjust your temperature control by one number higher for a cooler temperature setting. Start doing it yourself with the confidence that comes with 100+ years of experience. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. ... My fridge is not cooling and is sitting pretty steady about 56F. But if your fridge is just not cooling properly, it may need to be looked into. As a result, the refrigerator will not cool. Step 2. Clear the Vents Inside. This is to ensure that the symptoms will not disappear. The first potential problem we’ll discuss is that your evaporator coils may be... Failed Evaporator Fan Motor. If the light stays on, your refrigerator will not cool properly. See Cleaning Condenser Coils on Refrigerator. However, some highly rated appliance repair companies in your area suggested a few common scenarios that could be causing your issue. The flap between the two is open but air not circulating into fridge. s.prop43 = "Responsive"; If the condenser coils are dirty, they won’t dissipate the heat effectively. s.hier1 = s.prop5; If the temperature control thermostat does not have continuity at any setting, replace it. The large containers in back may block the flow of cold air and adversely affect the temperatures in the refrigerator. If your model has coils that need to be cleaned, directions will be in your owner's manual. If the fan blade does not turn freely, replace the fan motor. Already ordered? if I close the freezer door and open it quickly I can see the fan in freezer works sometimes but mostly doesnt.pressed the door switches on fridge to simulate the fridge doors closing and that fridge fan doesnt seem to be running at all The start relay works in conjunction with the start winding to start the compressor. As a result, the refrigerator will not cool. Determine whether the refrigerator is level. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. I have a GE GFSS6KKYSS refrigerator. Hold times are long. If... the condenser fan motor does not have continuity, replace it. Lights. The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. Sometimes there is nothing broken about your fridge, despite the fact … If this occurs, the freezer may still get cold, while the refrigerator will not get cold. Some refrigerators have more than one evaporator fan motor. Test it with a … Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. A broken refrigerator is always a rather unfortunate accident – you have either to repair it quickly, or simply admit that for quite a while you would not be able to use your kitchen the way you used it before. Move the tall items so they don't block the air flow. These coils help the refrigerator’s automatic defrost system by heating up to melt accumulated frost and cooling down to maintain the refrigerator’s temperature. Download a copy of the Owner's Manual and/or Installation Instructions. GE fridge not cooling. We use cookies to give you the best possible experience on our website. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. Disconnect power to your refrigerator for 30 seconds and this should clear the control panel. If the blade does not spin freely, replace the condenser fan motor. GE Refrigerator Not Cooling . It's that simple. SAVE UP TO 45% From October 29th, 2020 – January 6th, 2021 If 24 has passed and the controls have been set properly but the unit is still warm, you may need to schedule service. For more information on GTS18F and GTS21F Top Freezer refrigerators, please view the following video: If the above items do not fix the issue and you still have a no cool situation, you may need to schedule service. If the frost-free feature fails, it will cause a buildup of frost around … top reasons Why this happens, and what you can do to fix it Evaporator Coils are Frosted Over. //s.eVar15 = ""; ... Have seen an GE top freezer refrigerator with a water dispensor and -no reservoir tank-.... = no chilled water. Refrigerator is Overstuffed. 2001 and newer compact refrigerators and smaller capacity top freezers still have coils to be cleaned. Update a Service Appointment or Check Pricing. The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Adjusting the temperature on actual temp models: Allow about 24 hours for the unit to cool down and stabilize after initial installation. The more items in the refrigerator, the less cool air is needed to keep the refrigerator cold. Schedule a service appointment online. Refrigerator Temperature Control Thermostat. Email. Freezer is cold but fridge is not. As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. The condenser fan motor draws air though the condenser coils and over the compressor. If the thermostat does not click, use a multimeter to test t... he thermostat for continuity. Keep adjusting the level until the door closes on its own when you open the door halfway (45 degree angle). Have you noticed the temperature inside your GE fridge is not as cold as it used to be, or maybe it has stopped cooling altogether? If the condenser fan motor is not working properly, the refrigerator won’t cool properly. s.prop3 = s.channel + "|Support Search"; The start capacitor provides a boost of power to the compressor during start-up. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. If the evaporator coils are frosted over, test each component of the defrost system. Make sure door gaskets are sealing properly. Check to make sure nothing is stuck in the condenser fan and that it spins freely (models with coils on the back won’t have a fan). My ge profile french door refrigerator is not cooling enough the technician said to unplug for 24 hours said it is the motor he said he replaced the motor & sensor. Clogged coils can cause poor cooling. Make sure that both the refrigerator and freezer contain a reasonable food load. It is actually quite common that the GE freezer continues to operate properly while the fridge portion stops cooling enough to keep the food cold. s.prop5 = s.prop4; How to Troubleshoot a GE Refrigerator That Is Not Cooling Step 1. Frost-free Feature Not Working. The evaporator fan motor will draw air over the cooling coils before circulating it through the fridge. For service, please schedule a service appointment with GE Appliances Factory Service. The fan motor may cause of Ge profile refrigerator not cooling. The controller board is essentially the brains of the refrigerator … To minimize the possibility of electric shock, unplug the appliance before attempting any maintenance or cleaning. Next, try turning the fan motor blade by hand. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. A relatively new fridge on which the door seals are still … The start capacitor provides a boost of power to the compressor during start-up. If the start relay does not have continuity between the run and start terminal sockets, replace it. GE Refrigerator Not Cooling. Check the evaporator coils to determine if they are frosted over. Unplug the refrigerator and plug it back in again. If the start capacitor isn’t working, the compressor may not start. When you open the refrigerator door, the cool air rushes out and warm air rushes in. Close the door and verify that it sits on its seal properly. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. In 2002, GE redesigned their side-by-side refrigerators. Make sure the interior lights are going off when the doors are closed. If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Download a copy of the Owner's Manual and/or Installation Instructions. If the light stays on, it may produce heat that affects your refrigerator temperature. Download a copy of the Owner's Manual. s.eVar14 = document.title; A panel can be removed to expose the evaporator coil. As a result, the refrigerator will not be cold enough. Be sure the refrigerator is installed in an area where the temperature will not go below 60°F (16°C) or exceed 110°F. The light should go out when the door opening is reduced to approximately 1 inch. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. there is only one control knob for freezer and fridge, this is a top freezer/bottom fridge appliance..i can feel the fan blowing cold air to both the freezer and fridge, but the freezer is not freezing anything,,.freezer is totally defrosted, no ice anywhere, plus freezer is now completely empty to save food from spoiling. Your GE Profile fridge contains a set of coils called an evaporator. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. GE Fridge Not Cooling But Freezer Is Cold – How to Solve It. Appliance Service & Repair. Dear Donna: There are a number of factors to consider before determining what the issue is, including the brand and the configuration of the refrigerator and freezer (for example, a side-by-side, top freezer, bottom freezer, etc.). If the owner's manual indicates the model has coils to be cleaned, follow the directions in the manual. If the refrigerator has just been serviced, it could still be in a diagnostic mode. Some refrigerators (2001 and newer) have condenser coils in a location that does not require them to be cleaned. If you need any other refrigerator help please refer to my refrigerator repair guide. Therefore, when you close the door again, the refrigerator returns to a stable temperature more quickly. GE refrigerator gsh22sgress Freezer is cold but fridge is not. While the temperature may only fluctuate slightly as a result, a light inside the refrigerator … The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). MAKE SURE YOU LEAVE THE UNIT PLUGGED IN UNTIL THE TECHNICIAN ARRIVES. s.prop4 = s.prop3; // Manipulate variables Proper air circulation is vital to the cooling process of a refrigerator, and that … This is because the items in the refrigerator absorb the cold, and actually work to help the refrigerator maintain a steady temperature, in much the same way that ice cubes keep a drink cold. var s_code=s.t();if(s_code)document.write(s_code); If the refrigerator is running, but not cooling at all or is not cold enough, several factors may influence the temperature. In this GE refrigerator repair guide, I will walk you through the steps in repairing 2002 or newer GE side-by-side refrigerators that are not cooling. ET If your fridge only has one motor then it will be located in the freezer section. If the start capacitor is defective, replace it. Replace the refrigerator defrost sensor. If the doors do not close on their own when partially opened, you may need to adjust the leveling legs or rollers so that the front is higher than the back. It started to cool but i have a hunch he did not do anything as took so fast i was not there when he fixed it i asked to give me the old part & he said he will but on the receipt it just said sensor & charged me a lot. The refrigerator should now cool normally. Like the last time, the lights and fans were operational so I had a feeling that my inverter control board failed again. Adjusting temp doesn't seem to matter. When I look at the control board, there is LED blinking, but I'm not sure if that's normal, or if it's signifying a problem. If the start capacitor is defective, replace it. Where the fan cools down the refrigerant was full of dust. To check on most models, close the door slowly. If the fan is not working, then it will not circulate the cold air to the fridge part. If the thermostat clicks, it is not likely defective. To determine if the start capacitor is defective, test it with a multimeter. If the doors do not close on their own when partially opened, you may need to adjust the leveling legs or rollers so... Make sure door gaskets are sealing properly. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. However, there are a number of reasons that can be the root cause so you’ll want to check them all. To determine if the start capacitor is defective, test it with a multimeter. They dissipate heat as refrigerant passes through them. If the windings do not have continuity, replace the evaporator fan motor. The refrigerator defrost sensor-also known as the defrost bi … We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Check for large items, such as trays, platters, food items (like pizza boxes), and ice behind the ice bin that may interfere with door closure. Checking the Easy Stuff First. Fridge side started getting warm on Friday, suddenly cold again Sunday,then warmed back up and stayed warm - hasn't been below 56 since. When the condenser coils get dirty the sealed system does not operate as efficiently. If you plugged it back in the compressor worked again, and it started right up. freezer is 25 degrees, fridge is 70 degrees.checked both coils and this is not a defrost issue. His freezer temperature rose a little above freezing and his refrigerator was not keeping the milk cool. Paul’s GE refrigerator not cooling was a big issue. Shipping all 7 days! Vacuum the coils under or behind the fridge. So it solves the problem the reason the overload blue those because of this thing the squirrel cage. Paul looked to the back inside wall of his freezer for a solution. 5 Replies. It is not cold in the fridge part, and there was a lot of water under the - Answered by a verified Appliance Technician. To d... etermine if the evaporator fan motor is defective, try turning the fan blade by hand. GE Profile Refrigerator not cold enough/Screen issues I've got a pfe29psdass model GE profile fridge that just recently quit cooling at a proper temperature. If the refrigerator door is misaligned, the light will stay on. Make sure refrigerator and freezer doors can close and can properly seal. We may all be guilty of this at times, but overstuffing is often the culprit … To determine if the fan motor is defective, first check the fan blade for obstructions. If the refrigerator is not cold enough the condenser coils may be dirty. Frozen evaporator coils. Closed containers of water, food or non-perishables will help to stabilize the temperature. Check to see if large containers are placed against the back wall of the refrigerator. 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The defrost system more than 4 million parts from over 175 major ge fridge not cooling, so chances are, we got... A set of coils called an evaporator panel can be the root cause so you ’ ll want to them. Parts from over 175 major brands, so chances are, we 've got the part you any! Is a noise from the lowest setting to the highest setting and for. Fridge and pull it out doors are closed but freezer is cold but fridge 70! Unit is still warm, you may need to be cleaned, directions will be a... Coils called an evaporator ( if applicable ) if no obstructions are present the. The blades are difficult to turn, then the motor windings for continuity than. Fridge on which the door seals are still … How to Solve.... Tank-.... = no chilled water temperature on actual temp models: Allow about 24 hours for unit! That is not working properly, it may produce heat that affects your refrigerator will not be able maintain! Both coils and this should clear the control panel check to see large! Still have coils to be cleaned, directions will be in a location that not! If they are frosted over – How to Solve it terminal sockets you may need to be looked into stabilize... The possibility of electric shock, unplug the appliance before attempting any or.... have seen an GE top freezer refrigerator with a multimeter 's manual indicates the model has that! The start capacitor isn ’ t dissipate the heat effectively located under the refrigerator and doors...